Getting Around China: Taxis and DiDi Ride-Hailing Tips

In major Chinese cities, taxi fares usually start around ¥10–¥14, depending on the city, and the starting distance is generally about 3 kilometers. Always insist on using the meter—never agree to a driver who wants to negotiate a flat rate. If a taxi driver refuses to use the meter, it’s best to politely decline or switch to another taxi, as this could lead to overcharging.

It’s a good idea to take a photo of the license plate and driver information. Always ask for a receipt when you get off. Receipts usually include the taxi company’s contact number. If you leave something in the taxi or feel that the fare was unfair or the service was poor, you can contact the taxi company directly to resolve the issue.

Ride-hailing apps like DiDi are extremely popular in China. If you try to hail a cab on the street without an app, you may find it difficult to get a ride. It’s recommended to download and register on the DiDi app before your trip.

The app shows the best route and estimated fare during your ride. If the driver doesn’t follow the best route and charges more than the estimated fare, you can file a complaint directly through the app.

If needed, hotel staff or even passersby can help you hail a taxi and translate for you.